Technology Support Portal

General Questions

• How Do I Request a NNPS Cell Phone?

Canvas Resources

• Canvas Course Content
• Canvas Account
• Archiving an Edpuzzle Class
• Troubleshooting Google App Integration Issues in Canvas

Chrome/Google Account Troubleshooting

• How to Download Files from Google Drive
• How do I remove a Google Account from the sign-in list on my NNPS laptop?
• Downloading Files from Google Drive Using Google Takeout on a Chromebook
• Downloading Files from Google Drive using Google Takeout on a Windows Device

View all 5

Classroom Technology

• Document Camera Troubleshooting
• SmartBoard Troubleshooting
• ViewSonic Troubleshooting
• How do I connect my classroom phone?

View all 5

Clever/Online Learning Systems Resources

• Clever Enrollment FAQ
• Clever Login Instructions
• Retrieving Virtual Virginia Course Grades
• Printing Clever Badges

View all 13

iPad Troubleshooting

• Student iPad Troubleshooting
• Staff iPads - Troubleshooting

Laptop Troubleshooting

• Why Is My Webcam Video Showing In Black And White?
• Why Is My P: Drive Disconnecting?
• How Do I Connect My Aluratek Wireless Headset?
• How Do I Extend to a Second Monitor?

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Network Troubleshooting

• How Do I Access The STAFFBYOD Wi-Fi Network?
• How Do I Access The Guest-NNPS Wi-Fi Network?

Outlook Troubleshooting

• Why Won't My Outlook Open?
• How Do I Log Into NNPS Email?
• How Do I Set Up My NNPS Email Account On My iPhone?
• Why Can't I Access My NNPS Email Account?

View all 6

Printer Troubleshooting

• Registering your Copy Card on the Ricoh Printer