Canvas Course Content

Canvas Account

It is strongly encouraged that teachers archive their 2023-2024 Edpuzzle classes to avoid future issues. This document provides instructions on how to archive an Edpuzzle class at the end of the school year. 1. Click the “My Classes” tab in the top right corner  2. Click on the class you would like to archive  3. Click the “...” button on the right side of your class name  4. Click “Archive Class” from the menu 5. Confirm you want to archive the class by clicking “Archive” If you have additional questions, please email onlinelearning.help@nn.k12.va.us.

This is a step-by-step guide to resolve most Google Apps integration issues in Canvas. Please complete these steps with assistance from either a school TSS or ITC – or consult the Online Learning Systems (OLS) Team for help. Step 1: Remove Google Drive as a Registered Service in Canvas Open Canvas and go to your Account > Settings. Under Registered Services, locate Google Drive. Hover over it and select the red circle with an “x” to remove it. Here is a screenshot showing how-to remove this service. Step 2: Remove Google Drive LTI IAD-Prod as an Approved Integration in Canvas Open Canvas and go to your Account > Settings. Under Account > Settings, find Approved Integrations. Look for Google Drive LTI IAD-Prod and click the trash icon to remove it. Here is a screenshot of this trash icon. If this integration doesn’t appear then skip this step. Step 3: Remove Google Drive LTI by Canvas as an App in Google Drive Open Google Drive and click the gear icon in the top-right corner. Select Settings, then go to Manage Apps. Locate Google Drive LTI by Canvas, click Options, then Disconnect from Drive. Click Done. Here is a screenshot of disconnecting the Google Drive LTI. Step 4: Log Out Log out of Canvas, Google Drive, and Google Chrome. On a Chromebook, log out of the device instead of Chrome. Close Chrome completely after logging out. Step 5: Clear Cache and Cookies Reopen Google Chrome. If on a Chromebook, log back into your account. Follow Google’s Cache and Cookies Clearing Guide. Ensure the time range is set to All Time before clearing. Step 6: Authorize Google Drive Again Follow this guide to Authorize Google Drive once more. By following the above steps, you should resolve most Google Apps integration issues in Canvas. If problems persist, please share if you need further assistance by contacting OnlineLearning.Help@nn.k12.va.us.