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Microsoft Authenticator - How to Use One-Time Password Code

Modified on: Thu, 20 Apr 2023 11:27 AM

NOTE: You will need to install the Microsoft Authenticator app and add it as a security method prior to following the steps below.  Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Link


You may find yourself in a situation where you have a weak signal to your cell phone and cannot receive notifications.  You can use Microsoft Authenticator’s One-Time Password code feature for those situations.


  1. Log into your Microsoft application (office.com)
  2. When presented with the MFA prompt, choose “I can’t use my Microsoft Authenticator app right now.”
  3. From the list, choose "Use verification code from my mobile app"
  4. Launch the Microsoft Authenticator app on your mobile device and tap your account:
  5. Locate the one-time password code:
  6. Enter that code into the prompt on your browser and click verify:
  7. You will now be brought to the Office365 home page, where you can access your documents, email, etc. 
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