Troubleshooting Google App Integration Issues in Canvas
Modified on: Thu, 6 Feb 2025 3:03 PMThis is a step-by-step guide to resolve most Google Apps integration issues in Canvas. Please complete these steps with assistance from either a school TSS or ITC – or consult the Online Learning Systems (OLS) Team for help.
Step 1: Remove Google Drive as a Registered Service in Canvas
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Step 2: Remove Google Drive LTI IAD-Prod as an Approved Integration in Canvas
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Step 3: Remove Google Drive LTI by Canvas as an App in Google Drive
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Step 4: Log Out
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Step 5: Clear Cache and Cookies
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Step 6: Authorize Google Drive Again |
By following the above steps, you should resolve most Google Apps integration issues in Canvas. If problems persist, please share if you need further assistance by contacting OnlineLearning.Help@nn.k12.va.us.