NNPS Chromebook Quick Reference Guide for Teachers
Your school-based tech can fix most Chromebook issues on the spot or replace the device. But some issues may be simple enough that you or your student can fix them without needing a tech’s assistance.
The following articles include some common Chromebook issues that teachers or students can fix on their own. If you need further assistance, please submit a NNPS Technology work order. To best assist you, we recommend including as many details as possible. This applies to all NNPS Technology work orders, including student Chromebook, staff laptop, projector, smartboard, and account issues. The more information you can provide the quicker we can resolve the issue.
Please feel free to provide feedback on articles if they are difficult to understand or if the information is not accurate. We are constantly working to ensure the information provided is up to date and easy to follow. Thank you!
Student Help Articles
The Chromebook Will Not Turn On?
How Do I Rotate The Chromebook Screen?
Why Is The Chromebook Keyboard Typing Different Letters?
When A Student Logs In It Asks For An Old Password?
How Do I Clear The Cache In Google Chrome?
How Do I Reset The Chromebook?
Why Is Part Of The Chromebook Screen Magnified?
How Can My Student Apply For Internet Assistance?